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Description
Problem Statement
The current email notification system for issue tracking is ineffective for production monitoring. Notifications are received for all environments (Development [D], Testing [T], Acceptance [A], and Production [P]) without the ability to configure separate email notifications per environment. This results in an overwhelming number of notifications, making it difficult to prioritize and respond to production-related issues promptly.
Solution Brainstorm
- Environment Flagging: Add an environment flag (e.g., [D], [T], [A], [P]) to the email subject or body. This allows users to set up Outlook filters to prioritize notifications affecting the production environment.
- Priority Tagging: Introduce a priority tagging system within the notifications, where issues affecting production are tagged as high priority, ensuring they stand out in the user's inbox.
Product Area
Alerts
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