Open
Description
Preconditions (*)
- Magento 2.3, 2.4
Steps to reproduce (*)
- Login by user account
- Create new order by checkout (order id 11)
- Go to https://domain.com/sales/order/printInvoice/invoice_id/11/
Expected result (*)
- If the invoice doesn't exist, Error handling should be done for better user experience.
Actual result (*)
- Showing error:
There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 1a010b4dc79669c5758ea8eed7d18e4a4901fd402b6734616e693dfedb4c0cbd
Var/log/exception.log:
[2021-08-16 12:00:54] main.CRITICAL: The entity that was requested doesn't exist. Verify the entity and try again. {"report_id":"5aade6c95721635595e8acabec9909a13f5cf2ca4212e0313cd3e939ba435167","exception":"[object] (Magento\Framework\Exception\NoSuchEntityException(code: 0): The entity that was requested doesn't exist. Verify the entity and try again. at /var/www/html/magento2.4/magento2/app/code/Magento/Sales/Model/Order/InvoiceRepository.php:75)"} []
Note: There is no issue for the Orders having invoice generated from admin and navigated to /sales/order/printInvoice/invoice_id/7/
Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.
- Severity: S0 - Affects critical data or functionality and leaves users without workaround.
- Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
- Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
- Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
- Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
Metadata
Metadata
Assignees
Labels
Gate 3 Passed. Manual verification of the issue completed. Issue is confirmedMay be fixed according to the position in the backlog.Indicates original Magento version for the Issue report.Indicates original Magento version for the Issue report.The issue has been reproduced on latest 2.4-develop branch