[Turing 8.8"] No info and scrambled screen

[DonAlcasan]

Describe the bug
8.8 inch turing screen not showing any numbers and scramble in the screen and there is no Turing Smart Screen icon in the system monitor.

To Reproduce
Turn on the python program with python3 configure.py and hit "save and run"

Expected behavior
Working correctly, this works fine when I use the screen in Windows 11

Screenshots / photos of the Turing screen

Environment:

• Smart screen model: Turing 8.8
• Revision of this project: 3.9.1
• OS with version: Nobara Linux 41, Kernel 6.13.8
• Python version Python 3.13.2
• Hardware: AMD Ryzen 7950X3D CPU, AMD 9070XT GPU, 64 GB RAM Corsair

Additional context
Output form terminal:

10:09:57 [DEBUG] HW revision: C
10:09:57 [DEBUG] Auto detected COM port: /dev/ttyACM1
10:09:57 [DEBUG] Using Python 3.13.2 (main, Feb 4 2025, 00:00:00) [GCC 14.2.1 20250110 (Red Hat 14.2.1-7)]
10:09:57 [INFO] Tray icon has been displayed
10:09:57 [INFO] Initialize display
10:09:57 [INFO] Display reset (COM port may change)...
10:10:12 [DEBUG] Static COM port: /dev/ttyACM1
10:10:12 [DEBUG] HW sub-revision returned: chs_88inch.dev1_rom1.90
10:10:12 [INFO] Calling ScreenOn
10:10:12 [DEBUG] Drawing Image: BACKGROUND
10:10:12 [DEBUG] Bitmap /home/alcasan/Apps/turingsmart/res/themes/AMD/background.png is now loaded in the cache
10:10:12 [DEBUG] Drawing Text: CPU
10:10:12 [DEBUG] Drawing Text: RAM
10:10:12 [DEBUG] Drawing Text: GPU
10:10:12 [DEBUG] Drawing Text: TIME
10:10:12 [INFO] Waiting for all pending request to be sent to display (10s max)...
10:10:13 [DEBUG] (Waited 0.3s)
10:10:13 [INFO] Starting system monitoring
10:10:14 [INFO] Detected AMD GPU(s)

I have gone over the installation manual many times and I have installed everything I need, but somehow it doesn't work.

[youkai1981]

同样的问题

[mathoudebine]

Hey @DonAlcasan @youkai1981
I heard there is a new generation of Turing 8.8" smart screen.
Do you have a link to the original software provided with the screen?

[DonAlcasan]

Hey @DonAlcasan @youkai1981 I heard there is a new generation of Turing 8.8" smart screen. Do you have a link to the original software provided with the screen?

Hi!

This is the one I bought in October 2024: https://www.aliexpress.com/item/1005005538830549.html?spm=a2g0o.order_list.order_list_main.243.7a4b1802BGmLyn
And the link that was provided is: https://lgb123-1253504678.cos.ap-beijing.myqcloud.com/88inchENG.rar

And thank you for making this, I've gotten everything to work since moving completely to Linux except this screen =)

[youkai1981]

Hey @DonAlcasan @youkai1981 I heard there is a new generation of Turing 8.8" smart screen. Do you have a link to the original software provided with the screen?

网站是
https://www.turzx.com/2023/03/02/%e7%9b%b4%e9%93%be%e4%b8%8b%e8%bd%bddirectdownload/
下载连接
https://lgb123-1253504678.cos.ap-beijing.myqcloud.com/88inch.rar

[youkai1981]

本项目与屏幕自带的软件抓包

这是本项目的nvdia-o.txt
这是屏幕自带的软件nvdia-n.txt

[archibaldodlc]

Hi! First of all, thanks for this project, it´s amazing.

I installed on both ways, with venv and from the OS and have the same problem report by @DonAlcasan.

My system:

Kubuntu 24.10
Kernel: 6.11.0-21-generic
Python 3.12.7
Hardware: Intel 14900k, Nvidia 4080GPU, 128 GB RAM Hyper X.
Revision: Main from Git repository.

04/04/25 03:48:53 [DEBUG] HW revision: C
04/04/25 03:48:53 [DEBUG] Auto detected COM port: /dev/ttyACM1
04/04/25 03:48:53 [DEBUG] Using Python 3.12.7 (main, Feb  4 2025, 14:46:03) [GCC 14.2.0]
04/04/25 03:48:53 [WARNING] Tray icon is not supported on your platform
04/04/25 03:48:53 [INFO] Initialize display
04/04/25 03:48:53 [INFO] Display reset (COM port may change)...
04/04/25 03:49:08 [DEBUG] Static COM port: /dev/ttyACM1
04/04/25 03:49:08 [DEBUG] HW sub-revision returned: chs_88inch.dev1_rom1.90
04/04/25 03:49:08 [INFO] Calling ScreenOn
04/04/25 03:49:08 [DEBUG] Drawing Image: BACKGROUND
04/04/25 03:49:08 [DEBUG] Bitmap /home/archibaldo/git/10-OtrasCosas/turing-smart-screen-python/res/themes/NVIDIA/background.png is now loaded in the cache
04/04/25 03:49:08 [DEBUG] Drawing Text: CPU
04/04/25 03:49:08 [INFO] Waiting for all pending request to be sent to display (10s max)...
04/04/25 03:49:08 [DEBUG] (Waited 0.3s)
04/04/25 03:49:08 [INFO] Starting system monitoring
04/04/25 03:49:10 [INFO] Detected Nvidia GPU(s)

The symptons are the same, no data showing and scramble in monitor.

I´m available to test if it´s needed.

Thanks again!

[mathoudebine]

@archibaldodlc @youkai1981 @DonAlcasan Thank you for your feedback. It seems here your screen is supported by this program.
I need additional information from you to help me debug this issue:

• What theme do you use?
• Did you configure "Orientation" as "classic" or "reverse"?
• When you run the System Monitor, you should have a line in the terminal or in "logs.txt" file that says : [DEBUG] HW sub-revision returned: chs_88inch.dev1_rom1.88 with the display firmware version. Can you show me this line please?

[mathoudebine]

Also, I tried to implement a fix on this branch fix/724-turing-88-no-info-and-scrambled-screen if you have the time to try it on your side and tell me if it fixes the issue

[archibaldodlc]

Hi, @mathoudebine, thanks for your response.

I tried the fix, but sadly didn´t work.

This are the settings that I used:

Settings:

Logs:

~/g/1/turing-smart-screen-python fix/724-turi…mbled-screen !1 ?1 ❯ 
07/04/25 14:56:09 [INFO] Loading theme AMD from res/themes/AMD/theme.yaml
07/04/25 14:56:09 [DEBUG] HW revision: C
07/04/25 14:56:09 [DEBUG] Auto detected COM port: /dev/ttyACM1
07/04/25 14:56:09 [DEBUG] Using Python 3.12.7 (main, Feb  4 2025, 14:46:03) [GCC 14.2.0]
07/04/25 14:56:09 [INFO] Tray icon has been displayed
07/04/25 14:56:09 [INFO] Initialize display
07/04/25 14:56:09 [INFO] Display reset (COM port may change)...
07/04/25 14:56:24 [DEBUG] Static COM port: /dev/ttyACM1
07/04/25 14:56:24 [DEBUG] HW sub-revision returned: chs_88inch.dev1_rom1.90
07/04/25 14:56:24 [INFO] Calling ScreenOn
07/04/25 14:56:24 [DEBUG] Drawing Image: BACKGROUND
07/04/25 14:56:24 [DEBUG] Bitmap /home/archibaldo/git/10-OtrasCosas/turing-smart-screen-python/res/themes/AMD/background.png is now loaded in the cache
07/04/25 14:56:24 [DEBUG] Drawing Text: CPU
07/04/25 14:56:24 [DEBUG] Drawing Text: RAM
07/04/25 14:56:24 [DEBUG] Drawing Text: GPU
07/04/25 14:56:24 [DEBUG] Drawing Text: TIME
07/04/25 14:56:24 [INFO] Waiting for all pending request to be sent to display (10s max)...
07/04/25 14:56:24 [DEBUG] (Waited 0.3s)
07/04/25 14:56:24 [INFO] Starting system monitoring
07/04/25 14:56:26 [INFO] Detected Nvidia GPU(s)

A small video:

video.mp4

[nreinartz]

ROM Version 1.89 uses a different image encoding when transfering the image changes. This is most likely the cause for the artifacts.

[manijbasnet]

@mathoudebine Thank you for your work in this repo - I am learning a lot. Unfortunately, I am having same issue with same log as @archibaldodlc. Let me know if you would like me to test anything. I am using Fedora Workstation 42.

@nreinartz I am new to this. Does this mean we need something from turzx themselves or is there something we can do to fix?